On platform document viewing unavailable

Incident Report for Gust

Resolved

FileStack have resolved the problem.
Posted Nov 16, 2016 - 10:54 EST

Update

We have identified the issue is with our 3rd party provider. They are working on a solution.
Posted Nov 16, 2016 - 10:32 EST

Investigating

We're seeing problems with the connection to our document viewer provider. We're currently investigating and hope to have it resolved very shortly, downloading is fully operational for viewing your documents offline.
Posted Nov 16, 2016 - 10:04 EST